Privacy Policy

Our commitment

Norita Adult Family Care ("we", "us") is committed to protecting the privacy of our residents, their families, and visitors to our website. This policy explains what information we collect and how we use it.

Information we collect

On our website, we collect the information you voluntarily provide through our contact forms — name, phone number, email address, and any details you share about your care needs. We also collect basic analytics data (pages visited, device type) to improve the site.

As a licensed care provider, we handle protected health information (PHI) for our residents in accordance with HIPAA and Florida AHCA regulations. This information is never collected through the website.

How we use information

• To respond to your inquiries and schedule tours
• To send you information you request about our services
• To improve our website and the quality of our care
• To comply with legal and regulatory obligations

Sharing

We do not sell or rent your personal information. We may share information with trusted service providers (e.g. our website hosting) who are bound by confidentiality, or when required by law.

Your rights

You may request access to, correction of, or deletion of personal information you have provided to us. Email or call us using the details below.

Non-discrimination

Norita Adult Family Care provides care without discrimination based on race, color, religion, sex, national origin, age, disability, sexual orientation, or gender identity.

Contact us

For privacy questions or to exercise your rights, contact us at 305-479-5346 or visit us at 11971 SW 118th Street, Miami, FL 33186.